We ask that you be aware of the following policies:

  • If you are a new patient, please come 15 minutes early to the first visit to fill out paper work.
  • If you need to cancel your appointment we ask for 48 hours notice in order to avoid a cancellation fee. This policy allows us to continue to offer 1 hour time blocks for our patients, one on one with their therapist. We do have to hold to a strict cancellation fee of $55.00 unless you are ill. This amount does not cover the cost of the missed visit, but allows us to continue to reserve the 1 hour time blocks for our patients.
  • We ask that you please notify us if you are going to be late.
  • Please give your physical therapist at least one week notice if possible of your upcoming follow up appointments with your doctor so we can perform re-assessments/progress notes of your current condition and communicate those updates with your physician prior to your appointment.
  • Please schedule your subsequent treatment appointments in advance with our administrative team. If you don’t schedule your appointments in advance it will be more difficult to give you the times that you need.